MC
MarileeJ C

1 reviews | Active since May 2009

23 Feb 2016, 21:23

Totally ***********

Bills incurred in hospital whilst I was being treated for my PMB related conditions (kidney & pancreas transplant -chronic kidney disease) remain unpaid despite being due from insured benefits. Followed up in Nov 2015. Some was paid. Majority unpaid & now Ampath is taking legal action against me for bills unpaid by BM which by law & contract BM is obligated to pay. Further, despite being promised my care plan would remain unchanged in 2016, it is a complete mess. Being told I must get dr motivation etc for a care plan I was told wouldn't change. So I must use R1200 of the allowance for physicians long visit to do paperwork BM should still have?? Can never got hold of people in authority or get feedback -no direct emails or phone numbers. Service is non-existent from BM. I'm not interested in the new administrators & BMS system problems. DON'T MAKE YOUR PROBLEMS MINE BANKMED. I need those accounts paid & I need my care plan reinstated as requested. But I'm sure you will jump to it once the council has my complaints -or not. I've advised my HR department of just how *********** BM is. As for Medikredit...they do nothing but stuff up too!

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Replies (1)
Bankmed
Bankmed's reply24 Feb 2016, 11:23
Official
Hello mjmpix,

Thank you for your comment.

We have referred your query related to the 2015 claims to the previous administrators for assistance. They will still be dealing with all queries related to 2015 and will be in contact. We'll follow up on the remainder of your query and will be in touch to discuss these matters.

Regards
Bankmed Servicing