The Worst Medical Aid!!!!!!!

<p>Ever since Bankmed was taken over by Discovery as the Adminstrator without even proper consultation with the members about that decision. We have had more hell to say the least with our claims not being covered especially for us that is under the basic plan. Firstly it was never explained to us what out of Network meant as we never had something like that under the old Administration as we where always able to see any care cross Gp's without any issues. All of a sudden we are let to know we need to choose a Dr after we have already seen Dr's as a result claims are rejected because we have exhausted out of Network. None of my claims has not been paid or even paid in full so I have to be liable for that even though my Medical Aid fees are deducted every month. I am not prepared to pay any of the claims that are not paid by the medical Aid and as a result I will take up the matter with the Medical Aid Ombudsman if not contacted back as my previous complaints has been ignored by bankmed. When I was forced to take this medical aid by my employer because it was compulsory I chose basic plan based on the information I was given that it was unlimited Care Cross GP's. All of a sudden I am being made to be liable for changes that has taken place under the new Admnistration without having accepted the terms under the new basic plan. Some of the members claims has since been paid after thier disputes as result I accept mine to be processed aswell before I take up the matter further. My cell number is ********** 271 and my email is ********** Id number ********** 451085</p>