NC
Nicholene C

1 reviews | Active since Feb 2014

18 Feb 2015, 08:49

TERRIBLE SERVICE

BANKMED has thee most pathetic service ethic.<br> They are refusing to settle a radiology bill I obtained due to a severe accident that caused life threatening injuries.<br> The Dr has sent them motivation, yet that is sufficient!<br> Instead of dealing with the Dr directly they insist I do the run around!<br> What do I pay them for?<br> The Call centre team leader refused to send me an email with the requirements!<br> <br> PATHETIC!!!

0
Replies (1)
Bankmed
Bankmed's reply18 Feb 2015, 12:41
Official
Hello Nicci310,

Thank you for your comment.

We will investigate your enquiry and provide you with feedback by 23 February 2015.

Kind regards

CUSTOMER LIAISON OFFICER
BANKMED