Terrible service

<p>for almost 2 months now I have been struggling to get my tax certificate . have been sent from pillar to post membership number ********** 6.these are the reference numbers ********** 403#- -MailRef# ********** 443#- -MailRef# ********** 472#- -WRefNo# ********** 185#- -MailRef# ********** 250#- ********** 180#- -MailRef# ********** 866#- . is it rocket science too generate a tax certificate.</p> <p> </p>