SUPER BAD SERVICE!!!!!!

<p>Good day,</p> <p> </p> <p>Membership number: ***</p> <p> </p> <p>On the 13/02/2016 I went to the Dentist for a Gum Infection. The Doctor submitted the account the SAME DAY AND TO DATE THE ACCOUNT HASN’T BEEN PAID!!!</p> <p> </p> <p>I CALLED A NUMBER OF TIMES AN STILL THIS ACCOUNT HASN’T BEEN PAID. THE DOCTOR HAS NOW ADDED INTEREST AND HANDED ME OVER TO THE DEBTORS.</p> <p>I WILL NOT PAY THE ACCOUNT NOR THE INTEREST! THE DOCTOR NOW WANTS ME TO PAY R349.60</p> <p> </p> <p>I called SIX TIMES and still this account gets REJECTED with the SAME REJECTION CODE.</p> <p> </p> <p>1. On the 01/03/2016 called and spoke to Ashley (***) who promised to call me back and NEVER DID, she told me that she will refer my account to the claims dept. to have this reprocessed. On the next payment run my claim was REJECTED.</p> <p> </p> <p>2. On the 17/03/2016 called and spoke to Melanie (***) who promised to call me back and NEVER DID, she told me that she will refer my account to the claims dept. to have this reprocessed. On the next payment run my claim was REJECTED.</p> <p> </p> <p> </p> <p>3. On the 31/03/2016 called and spoke to Dylan (***) who promised to call me back and NEVER DID, she told me that she will refer my account to the claims dept to have this reprocessed. On the next payment run my claim was REJECTED. SAME STORY!!</p> <p> </p> <p>4. On the 11/04/2016 I submitted a paper account, never received an email acknowledge that you guys got my account.</p> <p> </p> <p>5. On the 25/04/2016 called and spoke to Lauren (***) who told me that I need to send my account to *** as the never received my paper account. The account was sent to adjustment mailbox (***) On the next payment run my claim was REJECTED AGAIN.</p> <p> </p> <p>6. On the 11/05/2016 called and spoke to Sadieqa (***) who promised to call me back and she did amazingly, Still my claim wasn’t paid. On the next payment run my claim was REJECTED AGAIN WITH THE SAME REJECTION CODE!!</p> <p> </p> <p>7. On the 23/05/2016 called and spoke to Aliyah (***) who told me that my claim was REJECTED WITH THE SAME REJECTION CODE. I asked to speak to her Manager, I was put on hold for more than 10minutes. Then I spoke to Thabo the Manager (***) who also promised to resolve this issued and call me back and I’m STILL WAITING FOR HIS CALL.</p>