MK
Mark K
1 reviews | Active since Mar 2016
05 Apr 2016, 13:08
Still waiting for claim to be paid since Febuary
This is now the second complaint logged with Hello Peter and still this has not been resolved, every time I call bankmed I'm given and different excuse, it's almost been 2 months and still my claim has not been paid in or for me to obtain a CPAP device as I have a serious medical condition. I am utterly disgusted with the level of customer service I have received from Bankmed. Please assist as I am in desperate need of this device.
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Bankmed's replyOfficial
06 Apr 2016, 11:19Hello Mark Kana,
Thank you for your comment.
We've confirmed that you have been contacted regarding the above matter. The claim for the CPAP device has been reworked and we are in the process of resolving the payment. You will receive a notification once this has been completed. Please accept our sincerest apologies for the delay in processing this claim.
You are more than welcome to contact us on 0800 BANKMED or email *** should you require any further assistance.
Regards
Bankmed Servicing
Thank you for your comment.
We've confirmed that you have been contacted regarding the above matter. The claim for the CPAP device has been reworked and we are in the process of resolving the payment. You will receive a notification once this has been completed. Please accept our sincerest apologies for the delay in processing this claim.
You are more than welcome to contact us on 0800 BANKMED or email *** should you require any further assistance.
Regards
Bankmed Servicing
Bankmed's reply06 Apr 2016, 11:19
Official
Hello Mark Kana,
Thank you for your comment.
We've confirmed that you have been contacted regarding the above matter. The claim for the CPAP device has been reworked and we are in the process of resolving the payment. You will receive a notification once this has been completed. Please accept our sincerest apologies for the delay in processing this claim.
You are more than welcome to contact us on 0800 BANKMED or email *** should you require any further assistance.
Regards
Bankmed Servicing
Thank you for your comment.
We've confirmed that you have been contacted regarding the above matter. The claim for the CPAP device has been reworked and we are in the process of resolving the payment. You will receive a notification once this has been completed. Please accept our sincerest apologies for the delay in processing this claim.
You are more than welcome to contact us on 0800 BANKMED or email *** should you require any further assistance.
Regards
Bankmed Servicing