AA
Adele A

1 reviews | Active since Oct 2015

03 Dec 2015, 07:42

STILL NO RESPONSE TO EMAILS SENT

Despite numerous emails sent to you asking you to confirm if you had paid a supplier as you system says that it is Settled and the supplier says that they haven't even been paid you are not responding and the supplier is threatening me with legal action. Did you or did you not pay the supplier.<br> <br> This bad service from Bankmed is disgusting. Is it due to the fact that a new tended for your administration has been issued to a new service provider on your side but the new provider is not yet in and the outgoing provider just doesn't care as they have lost the tender. If no, are you not worried about the bad name that they are giving you.<br> <br> As I can only put up one complaint in 5 days I am also asking you to answer all my emails, the one about the above complaint and the other ones that I have sent and the Neurologist has sent in recommending medication 2 months ago that you are not responding to, not to me and not to him.

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Replies (1)
Bankmed
Bankmed's reply03 Dec 2015, 13:28
Official
Hello Dis-satisfied,

Thank you for your comment.

We will investigate your enquiry and provide you with feedback by 08 December 2015.

Kind regards

Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED