STILL no membership pack and incorrect cancellatio

I went to collect my new membership pack at ABSA towers northfollowing receipt of an sms from Bankmed. Unfortunately my pack was not available for collection. I was sent to enquiries and my details taken down. I was assured I would get a call back. Nothing!!!! I phoned the bankmed call centre and after numerous calls it was ascertained that there was a problem and it would be rectified on the 21st December as part of the bulk sending of the electronic certificates. By the 22nd I still hadn't received the necessary certificate and again contacted the call centre only to be told that my membership was due to expire end of the year!!! No reason was given as to why. I followed up with ABSA HR, Metropolitan Health and Bankmed who couldn't understand why the expiration date had been set as everything was in order from there side. It was tracked down to a Discovery Health administrator issue.<br> <br> It is only 4 days till the end of the year and every time I call I get told it is with the escalations department <br> <br> Frankly not good enough!!!!! Ur fault sort it out.<br> <br> If I go into the new year with no medical aid due to ur fault their will be dire consequences!!<br> <br> Please urgently advise.