LT
Lynnsey T

1 reviews | Active since Jun 2016

24 May 2021, 13:16

still being harassed

I logged a complaint in January 2021 and I received a phone call from bankmed complaints to say that the billing was sort out with medicross. I am still getting harassed. I need bankmed to contact medicross and send them the payment they made. my account details are ***. please contact them and rectify this. they keep telling me I owe them R275+-

0
Replies (2)
Bankmed
Bankmed's reply24 May 2021, 13:30
Official
Hi Lynnsey, thank you for reaching out to us. We are looking into your query and we will be in touch at the soonest. Regards. 
LT
Lynnsey T's update04 Oct 2021, 10:41
Reviewer Update
Due to the above my visit to doctor koen was listed under out of network docs which is not okay. when I caught the coronavirus my husband and I went to a doctor in hazyview and now you wont pay the out of network doc because of this issue with doc koen. I want this sorted out urgently and payment to be done to the doc. list to this call ref. ***. your outdated information has caused me allot of stress.