ER
Ezra R

1 reviews | Active since Aug 2018

31 Aug 2018, 10:31

STAY AWAY FROM DISCOVERY HEALTH!!!

Discovery Health is a complete *****.NB:KEEP AWAY. THEY WILL GIVE YOU PALPITATIONS AND STILL WONT PAY FOR YOUR HOSPITALISATION.

I have always read stories about how medical aids are a ***** until I found myself with a partner that was diagnosed with rheumatoid arthritis.discovery(Bankmed) will not pay for anything.Including paying for specialists visits.Blood tests are not paid for and what’s even worse is that we were advised that they will be able to pay for chronic medication and guess what,for every single form of chronic medication she must collect from the chemist they only cover R29.00 when medication costs over R900.00 odd every single month. What is it that they take our money for every month!!!? I will make sure that with my centre of influence,I let every single person I know to stay away from Discovery medical aid and from work…I will ensure that every colleague knows about what I and the rest of all chronic illness patients go through every single time. The call centre is no exception.they’re like robots.they have a answer to every question you ask,like they’re so properly programmed.I feel sorry for them. SIES!!!!!!!!

0
Replies (4)
Bankmed
Bankmed's reply03 Sept 2018, 11:00
Official

Hi Ezra

We are sorry to hear that you feel this way and are currently looking into this matter. We will be in touch to provide you with feedback regarding your concerns.

Regards,

The Bankmed Service Team

ER
Ezra R's update03 Sept 2018, 11:09
Reviewer Update
blah blah blah blah..with your automated responses.Futile!!!! i can't wait for 2019 to change this nonsense
Bankmed
Bankmed's reply03 Sept 2018, 14:25
Official

Hi Ezra

We can confirm that our Chronic Medicine Authorisation Department had been in touch with your partner last week to discuss the authorisation of her chronic medication.

As per your partner's discussion with the Chronic Medicine Authorisation Department, further details regarding the funding of her medication were sent to her via email.

Regards,

The Bankmed Service Team

ER
Ezra R's update03 Sept 2018, 14:28
Reviewer Update
you're quick to respond yes? i am heading to the CMS and i have asked for all my recordings before i leave this scheme and i a yet to receive them!!