Stay away from BANKMED

So you go to a doctor need to pay upfront and claim from your medical aid, but Bankmed declines your claim because your savings are depleted, why must everything come from my savings, the reason why my savings are depleted is because literally everything has to be paid from it, so unfair that I won't be getting my money back in these trying times, since I started using bankmed I had nothing but bad experiences, oh and last month I had no savings but a claim was paid,so not sure what ***** is this.