So f***ing frustrated with these *********** fools

After lodging a complaint last week I was promised that my bankmed cards would be couriered to me within 2 days. It is now a week later and I have still not received my card. What's even more frustrating is that I received another card via the post with the same damn incorrect surname again. How the f**k can you guys be so damn ***********. I have been with you idiots for 3 years now and have still not received a membership card reflecting correct details. How damn difficult could it be to FRIKKEN correct a surname and send me my damn card!!!! I am paying for this f***ing junk so get your **** in order and frikken send me the correct membership card!!!!