1 reviews | Active since May 2016

11 May 2016, 08:18

Slowest new application in the world

<p><span style="color: #555555; background-color: #ffffff;">I am having to move accross to Bankmed not by choice but by company policy. In all my life I have not come accross an institution that takes this long to process a new application. All you get told is that they are escalating it but nothing ever gets escalated. As a result I am effectively without medical cover due to their incompetence. If it takes this long for new business I fear the worst when I actually need to claim. My advice to anyone who has the choice is to look somewhere else.</span></p>

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Replies (1)
Bankmed
Bankmed's reply13 May 2016, 06:55
Official

Thank you for bringing this matter to our attention.

We've confirmed that your membership has since been activated and a membership certificate sent. We sincerely apologise for the delay and frustration caused by this matter.

Please do not hesitate to email us at *** or visit our website www.bankmed.co.za should you require any further assistance.

Regards
Bankmed Servicing