Slow Process To Refund Savings Account

<p>Hi, a portion of my medical savings were unceremoniously taken by a third part service provider. I engaged the service provider and a decision was made to refund the savings amount taken. The reversal is for an amount of R511.00 from service provider FRESH VISION OPTOMETRISTS. </p> <p>I have communication detailing that the reversal request was sent to bankmed, dd Thursday, 06 April 2017 4:12 PM. </p> <p>To date, I have not seen anything. Nothing reflects on my BankMemd account.</p> <p>I would also like to know why Bankmed would choose to deduct from my medical savings. Is there no other basket for eye tests?</p>