1 reviews | Active since Oct 2011
Shocking service
<p>I had a surgical procedure 3 months ago. To date, my bill for this surgery, has not yet been settled. Despite getting a 2-% discount from the doctors, despite that fact that it is a chronic condition, despite the fact that i have sent Bankmed motivation letters from the doctor stating this, they only paid half of the amount due.</p> <p> </p> <p>As this is a chronic medical condition that i have had for over 10 years, this bill should have been paid in full. We pay over R7000 a month towards medical aid, for them to onlypay R4000????</p> <p> </p> <p>I have sent all of the necessary documentation, but Bankmed does not have the common curticy, nor work ethic to even respond to my most recent emails. I have had to email them every week, with no response.</p> <p> </p> <p>I am being handed over to lawyers for an upaid bill, that this their responsibility to pay..</p> <p>I will be escalating this matter, and i will hold Bankmed liable for any late or lawyers fees that i incur due to their complete lack of customer service.</p>
Dear Andrea
Thank you for your post.
We have tried calling you on ********** and you were unable to take our calls. We have sent you an email, please respond to it for further assistance on the matter.
Regards
Hadiyo Tshabalala
Dear Andrea
Thank you for your post.
We have tried calling you on ********** and you were unable to take our calls. We have sent you an email, please respond to it for further assistance on the matter.
Regards
Hadiyo Tshabalala
