Shocking

I am very dissapointed with the service that I have once again received from Bankmed. My doctor prescribed medication for me in July, they paid 100% of the medication. I went back for my repeat prescription in August, Bankmed was willing to pay R60 of the R340, I had to pay R280. I called and was told that there are cheaper alternatives. I once again received a prescription this weekend, went to the pharmacy, and had to pay R450 in cash when the total claim was R750. I called your call center and was once again informed that their are cheaper options. We are paying thousands of Rands to Bankmed and not getting the service we deserve. If I wanted to spend more than 50% on my medication, I would have save thousands every month and just get a hospital plan. We are being ********** by Bankmed every month because they know that employees working for banks are forced to be on their medical aid. I want to know who gives you the right to tell my doctor what to prescribe. It is my funds that I pay for, if I want to go for a better product that was prescribed by my doctor, I should be able to do that without being severely penalised for it.