lM
lebogang M
1 reviews | Active since Nov 2012
02 Dec 2021, 11:49
Service is very bad
Good day , i am highly disappointed in your service , when i email about my policy update you are quick to change but when i email about the service no one bothers coming back to me . I sent an email on the 25th about one of your consultant giving us incorrect information thus resulting in us having use our own funds .
i would like my query to be resolved and feedback given
Helpful (0)
Replies (3)0
Replies (3)
Bankmed's replyOfficial
02 Dec 2021, 13:11Hi Lebogang, we are terribly sorry to hear about your poor service experience. We will ask our teams to urgently look into this, and we will get in touch to assist you as soon as possible. Regards.
Bankmed's reply02 Dec 2021, 13:11
Official
Hi Lebogang, we are terribly sorry to hear about your poor service experience. We will ask our teams to urgently look into this, and we will get in touch to assist you as soon as possible. Regards.
lM
lebogang M's updateReviewer Update
03 Dec 2021, 08:19And when should I expect my feedback as no one has made contact till date ????
lM
lebogang M's update03 Dec 2021, 08:19
Reviewer Update
And when should I expect my feedback as no one has made contact till date ????
Bankmed's replyOfficial
03 Dec 2021, 13:00Hi Lebogang, kindly note that we've tried to contact you with no success. We however, can confirm that we have sent you a detailed email response. Please feel free to respond on the email, or here should you have any concerns regarding this matter.
You're welcome to provide us with a convenient time to contact you, should you wish that we address this matter with you telephonically. Best regards.
You're welcome to provide us with a convenient time to contact you, should you wish that we address this matter with you telephonically. Best regards.
Bankmed's reply03 Dec 2021, 13:00
Official
Hi Lebogang, kindly note that we've tried to contact you with no success. We however, can confirm that we have sent you a detailed email response. Please feel free to respond on the email, or here should you have any concerns regarding this matter.
You're welcome to provide us with a convenient time to contact you, should you wish that we address this matter with you telephonically. Best regards.
You're welcome to provide us with a convenient time to contact you, should you wish that we address this matter with you telephonically. Best regards.