1 reviews | Active since Jun 2016
Savings payouts
<p>I'm a member of bankmed I changed my plan in November was advised that the savings from my previous plan will be paid into my account month end of may,we already in the month of June and nothing has been in my account when you contact the call centre they respond is, it will reflect by the end of the week guess they been program to say that all I want is my money .Bad SERVICE they should have send communication if they have problems I'm so annoyed right now if I had a choice I was gonna change my medical aid</p>
Dear Lebogang
Thank you for raising your concerns with us.
We've confirmed that you have been contacted and the matter discussed. We received a time line from the previous administrators advising that the Medical Savings Account refunds should start on 10 June 2016. You should receive the refund no later than the end of June.
We're truly sorry for any inconvenience that has been caused by this matter.
Regards
Annelize
Bankmed Servicing
Dear Lebogang
Thank you for raising your concerns with us.
We've confirmed that you have been contacted and the matter discussed. We received a time line from the previous administrators advising that the Medical Savings Account refunds should start on 10 June 2016. You should receive the refund no later than the end of June.
We're truly sorry for any inconvenience that has been caused by this matter.
Regards
Annelize
Bankmed Servicing