Rude *********** staff

Still no call back jor feedback on the the escalation I made about bankmed. How do you have *********** staff representation you when you such a big company... What has been done about ODWA? No apologies nothing i am not going to let this slide and i would no recommend bankmed to anyone they rude and have all these rules in place but cannot assist a customer's to the best of their ability m. I want to that call reference to be pulled and listened to and i want an apology.