SH
Sheldon H

1 reviews | Active since Jul 2018

01 Feb 2020, 16:46

******* Service continuous

NEED I SAY ANY MORE OF THE ******* SERVICE OF BANKMED

"Was promised they would be in touch lol 15 days later still nothing.. maybe they meant next year January 2021

16 Jan 2020, 16:09 WORSE SERVICE

Endless claims problems since discovery took over honestly BANKMED WAS SMOOTH SAILING FIRST. A person must always put up a fight for a claim to be paid, infect you must do their work to get you claim.

They would find a way to not pay a claim, My wife had an emergency during her pregnancy and had to give birth due some emergency that occurred, the Doctor that was on duty at the hospital at the at the time we took my wife in was unfortunately( for us) or Fortunate (for bankmed) was the Gynea who we have been seeing throughout her pregnancy. Which we were aware was not in the network fine, however i am aware that in an emergency any Doctor available you "SAVE A LIFE" and medical aid will pay in full, but because this Doctor seeing is before the claim is not paid full but if there was any other doctor claim would've been paid full, not if BANKMED feels i should stop and emergency producer because of a Doctor that is not in there network,, So it’s all about Money Not about the patient LIFE , AN EMERGENCY SAYS AND EMERGENCY NO MATTER A DOCTOR AVAILABLE ALL OTHER CLAIMS PAID AND IN FULL BUT NOT GYNEA BECAUSE OF THE STUPID REASON BELOW... Real disgrace ever since administrated by the Discovery

Defiantly taking this service to Hello-peter

"Our Clinical Department has declined your request for this claim to fund at cost because Mrs Harrison voluntarily chose to make use of a provider who is not contracted to the Scheme. Throughout her pregnancy. Due to this Mrs Harrison is liable for the outstanding of R***** "

THEY GIVE BAD SERVICE FOR BANKMED INQUIRIES, THAN SENT YOU SMS TO JOIN DISCOVERY EVERY NOW AN THAN... FROM WORSE TO WORSE

Bankmed's reply: 17 Jan 2020, 09:19

Hi Sheldon

Thank you for reaching out to us regarding this matter.

We are looking into this for you and will be in touch to provide you with feedback.

Regards, The Bankmed Service Team.

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Replies (1)
Bankmed
Bankmed's reply03 Feb 2020, 08:24
Official
Hi Sheldon

Please accept our sincere apologies for the delay.

We will follow up on your query and ensure that feedback is provided as soon as possible.

Regards,
The Bankmed Service Team.