SM
Sanza M

1 reviews | Active since Mar 2009

29 Mar 2017, 09:52

*******!

<p>Ever since Bankmed is being administered by Discovery Health the service is terrible. I pay a fortune for the Comprehensive cover that I have and I always get excuses when they need to settle claims, they never settle the claims in full and I get c**** explanations that I need to get approval for certain tests to be conducted! How the hell am I supposed to know what tests the doctor will conduct when I'm ill and which of thise will be paid for and not? This is a *******!!!</p>

0
Replies (3)
Bankmed
Bankmed's reply30 Mar 2017, 12:25
Official

Dear Mr Mngomezulu

Thank you for speaking to us regarding your concerns.

We have confirmed that you have been contacted and your concerns are being addressed. We have sent you an email, please respond directly to it for further assistance on this matter.

Regards

Bankmed Servicing Team

SM
Sanza M's update29 Jun 2017, 15:44
Reviewer Update

I was not assisted....

Bankmed
Bankmed's reply03 Jul 2017, 11:55
Official

Dear Mr Mngomezulu

Thank you for speaking to us earlier. As discussed, we received the additional information and the claim has been reviewed and paid accordingly.

Regards
Annelize
Bankmed Servicing