SVDM
Stanton Van Der Merwe

1 reviews | Active since May 2011

11 Feb 2015, 08:20

Rejecting my claims

On the 21 January 2015, I sent my claim to be reimbursed. This was rejected due to the date of service not being on the claim. I resubmitted the claim on the 30 January 2015. I was once again informed that it was rejected as date of service was not on the claim. I called and I was informed that the claim should not have been rejected.<br> <br> This is the second time my claim is being rejected for no reason at all. Please reimburse me.<br>

0
Replies (1)
Bankmed
Bankmed's reply11 Feb 2015, 09:58
Official
Hello Mr Vann,


Thank you for your comment.

Due to confidentiality we are not allowed to provide any information to a third party.

Please request the main member of Bankmed Medical Aid to forward the enquiry to *** or contact our Customer Services Department on ***3.

Kind regards

CUSTOMER LIAISON OFFICER
BANKMED