Registered on the wrong plan after waiting long...

I posted a complaint about bankmed this past Saturday about them magically stopping my medical cover without notifying me but still collectimg my money monthly. The call centre staff are absolutely helpless.<br> In an attemp to help me resolve my complaint... Today i received a confirmation of membership...... but on a wrong Cheap plan, whereas I'm paying for a decent plan.<br> <br> Once again i called the call centre to follow up/ enquire, but the staff there leave much to be admired..... they are clueless.<br> <br> Babkmed Please put me on Core-Saver Plan or refund me if you cant keep to your end of the bargain.