Puts money before customers

Item: Bankmed
Rating: 1
Author: Khatija M

Claims refuse to refund me the co-payment I was forced to pay at a pharmacy that is not a bankmed designated pharmacy. I was forced to go there since my pharmacy did not have a very important chronic medication that I have to take. I cannot understand this, since I have allot in my savings, and I'm not even allowed to use it as I please

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Replies (1)

Bankmed's replyOfficial

08 Sept 2025, 16:00

Hi Khatija, Thank you for bringing this to our attention. I’m sorry you had this experience. We would like to assist by unpacking this matter in detail and will revert to you soon.

Bankmed's reply08 Sept 2025, 16:00

Official

Hi Khatija, Thank you for bringing this to our attention. I’m sorry you had this experience. We would like to assist by unpacking this matter in detail and will revert to you soon.