1 reviews | Active since Aug 2015
Pregnant and no specialist
I am currently 22 weeks pregnant. I contacted Bankmed 2 weeks ago as I found out my Gynocologist is not contracted with the medical aid. I requested a list of doctors that I am allowed to use, as I cannot afford to pay R15 000 out of pocket for a doctor. I have already registered at the network hospital that I am going to use, and explained this to the agent. After numerous fights over the phone, the agent called me back with 2 doctors, which after I called them, found out they are also not part of the network. I then wrote a complaint to the CEO line. Nazley responded with 4 doctors. 2 In Pretoria, and 1 in ALberton, and 1 in the area I was looking for. The 3 doctors out of my area, is more than an hours drive. The 1 doctor that they gave me is fully booked and secondly, not what I wanted. I was suppose to have a 20 week scan to do the last down sindrown testes. Which is rather difficult if you do not have a doctor. I rep**** to Nazley on Tuesday stating all this, and no reply from Bankmed. I have a high risk pregnancy, and I expect my medical aid to be there for me. As I told you before, If anything happens to me, I will hold you responsible. THIS IS CRACY!!!
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 12 August 2015.
Kind regards
Customer Liaison Officer
Bankmed
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 12 August 2015.
Kind regards
Customer Liaison Officer
Bankmed
