POOR SYSTEMS DEPLETING MEDICAL SAVINGS INCORRECTLY

Bankmed (Discovery) have once again taken off my take out medication from my recent hospital visit against my medical savings. Once again I am told it is a system error. I brought this to Bankmed's attention several years ago and was told it was a "system error". The fact that Bankmed (Discovery) have done nothing about correcting this "system error" makes me wonder if it is not a deliberate practice. I wonder how many people are being ********** of their MSA. I constantly have to check each and every statement received from Bankmed because the error rate is so high and the statements and website are totally not member (customer) focused.