POOR / SORRY NO NO NO SERVICS

I have never in my life encountered such poor service to resolve a claim that I paid myself and must be paid out of my insured benefits from April…. i have the following ref no *** / *** and *** . My last contact Nasier even said it is fine to report my BAD experiece on Hello Peter 🤔. I Have spoken to a Aneesh, Karabo, Sandla and Ulayley….. I Dread the day that I need emergency assistance 🤨