UN
Unathi N

1 reviews | Active since Apr 2021

04 May 2023, 00:23

Poor service

Poor service from bankmed,I ve been paying every month without fail,but cannot get dentist in my home town ,,and when phone bankmed they sent list of doctors that a under the nertwork,but non of the doctors on the lists,accepts bank med.Imagine being sick in pain,dont get help ,but you have medical aid that you paying everymonth.

0
Replies (4)
Bankmed
Bankmed's reply04 May 2023, 11:26
Official
Hi there, we apologize for the frustration. Our team will be in touch.
UN
Unathi N's update11 May 2023, 00:01
Reviewer Update
No one called still waiting for your call.
Bankmed
Bankmed's reply11 May 2023, 08:13
Official
Hi Unathi, we have escalated your query.
UN
Unathi N's update12 May 2023, 18:26
Reviewer Update
Answered but no one on the other side,and you never tried again .