POOR, Helpless service

I am Pregnant and due next week on the 18th September , I have now requesting Bankmed to authorize hospital and unfortunately they wont approve that because of the hospital is not covered in my network. In April I phoned and asked for list of hospital and list of Gynecologist in my network , then I was given. Now bankmed say I need to find a Gynecologist the last minutes in the list of network hospital as they wont help me. I ask them that are they saying that I need to suffer now because of their changes and again which Gynecologist is going to help me as they are all fully booked what they can answer is that unfortunately they cant help me .I asked to change the option that covers the hospital where my Gynecologist is at too late , No unfortunately you can change the option .Bankmed does not care about clients or patience no matter what because they know that bank employees don't have a choice as the bank forces us to have this medical aid, weather you complain it actually does not matter to them , it is money making scheme in collaboration with the bank, so they say I can go to government hospital as my Gynecologist s not in the hospital that covers my network and they don't have solution for me .DIISCOVERY BANKMED