DM
Darrel M

1 reviews | Active since Aug 2012

12 Apr 2016, 11:17

Pathetich attitude and customer service

I have been trying for nearly 2 months now to get a claim paid by Bankmed. Having escalated the matter and lodging complaints numerous times I eventually got to speak to the executive relationship manager by the name of Jashvir Singh.<br> <br> I thought this level of escalation would resolve the matter. Jashvir promised to resolve the matter and get back to me. I am totally disgusted with his service and lack of feedback. Jashvir does not deliver in any way on maintaining customer relations and in fact just proves how pathetic Bankmed customer service is. He does not respond to my emails and neither to my phone calls.<br> <br> As previously mentioned I urge all reading this review to stay away from Bankmed. The service is PATHETIC and so is CUSTOMER RELATIONS. I will be moving soon!!! Paying for fortune monthly for such putrid medical aid services.

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