DM
Darrel M
1 reviews | Active since Aug 2012
14 Mar 2016, 09:46
PATHETIC SERVICE YET AGAIN
I have had numerous problems trying to get a claim paid from BANKMED. The new administrators are totally pathetic in attending and resolving member queries.<br> <br> I have been in contact with the supposed \Relationship Manager\" - Shanece Raw, to resolve my latest query on 8 March 2016.<br> <br> She promised me that my claim would be paid by 11 March 2016. To date no payment and I phoned the call centre yet again and it is outstanding.<br> <br> My advice to any one reading ...DO NOT JOIN BANKMED. The service is RIDICULOUS.<br> <br> I will move the first chance I get."
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Bankmed's replyOfficial
21 Apr 2016, 08:34Hello darrelm1,
Thank you for speaking to me.
As discussed your query is being attended to. We do sincerely apologies for the delay and thank you for your patience while we work on your query. We will be in touch with a final resolution at the soonest.
Regards
Jashvir
Bankmed Servicing
Thank you for speaking to me.
As discussed your query is being attended to. We do sincerely apologies for the delay and thank you for your patience while we work on your query. We will be in touch with a final resolution at the soonest.
Regards
Jashvir
Bankmed Servicing
Bankmed's reply21 Apr 2016, 08:34
Official
Hello darrelm1,
Thank you for speaking to me.
As discussed your query is being attended to. We do sincerely apologies for the delay and thank you for your patience while we work on your query. We will be in touch with a final resolution at the soonest.
Regards
Jashvir
Bankmed Servicing
Thank you for speaking to me.
As discussed your query is being attended to. We do sincerely apologies for the delay and thank you for your patience while we work on your query. We will be in touch with a final resolution at the soonest.
Regards
Jashvir
Bankmed Servicing