Pathetic Service from Bankmed

Item: Bankmed
Rating: 1
Author: Ismail H

It's now the 3rd month that I am waiting for Bankmed to process by Dental claim, whereby items were rejected, yet authorization was received. This is pathetic service as I have called so many times and promised that it will be finalized yet nothing done. A case Manager was assigned to assist with my complain and absolutely nothing yet. This is Pathetic service Bankmed !!!! I have been with your company for 11 years.

Helpful (0)

Replies (2)

Bankmed's replyOfficial

16 Jul 2018, 07:46

Hi Ismail

Thank you for bringing this matter to our attention, we'll investigate this matter further and revert with feedback.

Regards

Bankmed Service Team

Bankmed's reply16 Jul 2018, 07:46

Official

Hi Ismail

Thank you for bringing this matter to our attention, we'll investigate this matter further and revert with feedback.

Regards

Bankmed Service Team

Bankmed's replyOfficial

16 Jul 2018, 14:35

Hi Ismail

We've confirmed that you have been contacted and your concerns addressed.

Regards

Bankmed Service Team

Bankmed's reply16 Jul 2018, 14:35

Official

Hi Ismail

We've confirmed that you have been contacted and your concerns addressed.

Regards

Bankmed Service Team