LL
Lorna L
1 reviews | Active since Jun 2011
05 Feb 2024, 09:01
Pathetic service
A Claim was submitted for Pathology services rendered 4 Jan 2023. One of the procedure codes was rejected, stating Pre-auth was required, which is not the case. I have made possible SIX calls to find out *** is going on and I was always promised I'd be called back - which never happened. Please guys, I pay a ton to be member. Get your act together!
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Bankmed's replyOfficial
05 Feb 2024, 11:27HI Lorna, we're truly sorry to hear of your experience with us regarding the processing of your pathology claim.
We're investigating this claim and feedback will be shared with you at the soonest. Regards.
We're investigating this claim and feedback will be shared with you at the soonest. Regards.
Bankmed's reply05 Feb 2024, 11:27
Official
HI Lorna, we're truly sorry to hear of your experience with us regarding the processing of your pathology claim.
We're investigating this claim and feedback will be shared with you at the soonest. Regards.
We're investigating this claim and feedback will be shared with you at the soonest. Regards.