Pathetic Service - ***

<p>I have been a member with Bankmed since 1981 and from Bankmed change their administration to Discovery the service is pathetic. I never had any problems with the "Old Bankmed", until 1 January 2016, when the administation had been moved to Discovery. I lost my son 23 yrs old in a plane crash. Obviously, we wanted to commit suicide and was dependant upon Psycologistst's and Psychaitrist's. Me and my wife qualify for 10 visits per annum. Every time when visiting any one of the above Doctors, the consultation amount is taken off my savings. Every time, it is a phone call and a lot of frasration to get this rectified. We were also on a special care programme and a qualified consultant use to contact us,to find out how we are coping. No more. Seems like the "New Bankmed" is no longer interested. We were assured that benefits would not change. HA HA what a joke. I am sure a number of Bankmed members experience the same sort of pathetic service. </p>