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ayanda P
1 reviews | Active since Aug 2021
14 Oct 2022, 11:51
Pathetic service
I called in last year, advised them of the type of plan I needed and why.They recommended the Basic plan. Fast forward to now, I find out I cannot use the plan for what I requested.Spoke to a TL who never got back to me, spoke to a consultant who provided the wrong info. I am entirely unimpressed. Nathaniel,Chelsea and Adrieanne have no idea what they are doing at Bankmed
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Replies (4)0
Replies (4)
Bankmed's replyOfficial
14 Oct 2022, 14:58Hi Ayanda, we humbly apologise for your poor service experience. We have asked the relevant teams to urgently look into this and get in touch to assist you as soon as possible.
Bankmed's reply14 Oct 2022, 14:58
Official
Hi Ayanda, we humbly apologise for your poor service experience. We have asked the relevant teams to urgently look into this and get in touch to assist you as soon as possible.
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ayanda P's updateReviewer Update
17 Oct 2022, 10:10Good day
No one from Bankmed servicing has called or emailed me.
See why I am unhappy with the service you are giving me?
No one from Bankmed servicing has called or emailed me.
See why I am unhappy with the service you are giving me?
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ayanda P's update17 Oct 2022, 10:10
Reviewer Update
Good day
No one from Bankmed servicing has called or emailed me.
See why I am unhappy with the service you are giving me?
No one from Bankmed servicing has called or emailed me.
See why I am unhappy with the service you are giving me?
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ayanda P's updateReviewer Update
17 Oct 2022, 15:56Great, I'll have yo know they still havent called thank you very much
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ayanda P's update17 Oct 2022, 15:56
Reviewer Update
Great, I'll have yo know they still havent called thank you very much
Bankmed's replyOfficial
17 Oct 2022, 22:02We sincerely apologize for the delay in getting back to you, Ayanda. Our teams are still looking into this matter and will be in touch as soon as possible.
Bankmed's reply17 Oct 2022, 22:02
Official
We sincerely apologize for the delay in getting back to you, Ayanda. Our teams are still looking into this matter and will be in touch as soon as possible.