DM
Doreen M

1 reviews | Active since Oct 2016

03 Aug 2017, 13:00

Pathetic service

<p>I took my son to the orthodontist , the Dr doesnt accept medical aid , in that regard i was paying cash and requested a refund from my medical aid . Every time when a refund is to be processed they come with excuses .</p> <p>I have paid already R21 000 that needed to be refunded . I have escalated this for serveral time to the medical aid with no success .</p>

0
Replies (1)
Bankmed
Bankmed's reply25 Aug 2017, 11:40
Official

Dear *****gwe

Thank you for giving us the opportunity to look into your concerns.

We have confirmed that the claims for 2016 have been processed to pay to you from the relevant benefit. We have sent you an email with detailed feedback, you may respond directly to it for further assistance on the matter.

Regards

Bankmed Servicing Team