MP
Marc P
1 reviews | Active since Dec 2012
17 Apr 2016, 18:23
Pathetic and ********* behaviour
I have submitted a chronic application form 2 weeks ago - needless to say there has been no feedback and the general 'don't care'attitude permeates that whole cesspit of a company - it has gotten worse since joining forces with Discovery. <br> <br> I am FORCED to be on Bankmed - then I expect service levels to be top notch. Not something so backward and unprofessional as what I am currently experiencing.<br> <br> TIme to get your house in order --- I will be going to the Council of Medical Schemes, the days of Bankmed just doing what they want is over. I pay for a service, so give it to me.
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Replies (1)Bankmed's replyOfficial
19 Apr 2016, 09:34Hello Xerxes,
Thank you for your comment.
We've confirmed that we have reviewed your chronic application and have provided feedback accordingly. Please accept our sincerest apologies for the delay in providing feedback. We can assure you that this is not the level of service we strive to deliver and will investigate and address the matter internally.
Please do not hesitate to email us on *** should you require any further assistance. Alternatively you can access our website at www.bankmed.co.za.
Regards
Bankmed Servicing
Thank you for your comment.
We've confirmed that we have reviewed your chronic application and have provided feedback accordingly. Please accept our sincerest apologies for the delay in providing feedback. We can assure you that this is not the level of service we strive to deliver and will investigate and address the matter internally.
Please do not hesitate to email us on *** should you require any further assistance. Alternatively you can access our website at www.bankmed.co.za.
Regards
Bankmed Servicing
Bankmed's reply19 Apr 2016, 09:34
Official
Hello Xerxes,
Thank you for your comment.
We've confirmed that we have reviewed your chronic application and have provided feedback accordingly. Please accept our sincerest apologies for the delay in providing feedback. We can assure you that this is not the level of service we strive to deliver and will investigate and address the matter internally.
Please do not hesitate to email us on *** should you require any further assistance. Alternatively you can access our website at www.bankmed.co.za.
Regards
Bankmed Servicing
Thank you for your comment.
We've confirmed that we have reviewed your chronic application and have provided feedback accordingly. Please accept our sincerest apologies for the delay in providing feedback. We can assure you that this is not the level of service we strive to deliver and will investigate and address the matter internally.
Please do not hesitate to email us on *** should you require any further assistance. Alternatively you can access our website at www.bankmed.co.za.
Regards
Bankmed Servicing
