Pathetic

Item: Bankmed
Rating: 1
Author: Fabian C

Sent an email in December 2020 to the Claims and Enquiries department....nobody bothered responding to the mail to date. Is this company still operating or have your staff gone on holiday/go slow or what????

Helpful (0)

Replies (2)

Bankmed's replyOfficial

23 Feb 2021, 09:11

Hi Fabian, please accept our sincere apologies for the inconvenience caused. We'll investigate this matter and provide you with feedback at the earliest.

Kind Regards,
Bankmed Service Team

Bankmed's reply23 Feb 2021, 09:11

Official

Hi Fabian, please accept our sincere apologies for the inconvenience caused. We'll investigate this matter and provide you with feedback at the earliest.

Kind Regards,
Bankmed Service Team

Bankmed's replyOfficial

23 Feb 2021, 16:32

Hi Fabian,

Thank you for taking our call this morning. We tried calling you this afternoon to provide interim feedback, however we were unable to reach you.

Kindly note that we have logged an inquiry regarding your claims query, and we will get in touch with feedback as soon as we receive it.

Kind regards,
The Bankmed Service Team.

Bankmed's reply23 Feb 2021, 16:32

Official