1 reviews | Active since Feb 2014
not so sweet!
I called the call center to find out why my medication is not allowed on the chronic medication anymore. I spoke to Melow who transferred me to Ethilyn who also again asked me to call ***who is only for Doctors. I need to know why am i being pushed from pillar to post and why am I not allowed to have my chronic medication on the chronic division. Why must it come from my savings. Is bankmed going to look after my wife and kids when I die because you don't want to assist your clients or allow them the correct medication?
Hi vissie26@
Thank you for your comment.
We've confirmed that you have been contacted and the matter resolved. Please accept our sincerest apologies for any inconvenience caused by this. We can assure you that this is not the level of service we strive to deliver and will address this internally.
Please do not hesitate to contact us on ***3 or email *** should you require any further assistance.
Regards
Annelize
Bankmed Servicing
Hi vissie26@
Thank you for your comment.
We've confirmed that you have been contacted and the matter resolved. Please accept our sincerest apologies for any inconvenience caused by this. We can assure you that this is not the level of service we strive to deliver and will address this internally.
Please do not hesitate to contact us on ***3 or email *** should you require any further assistance.
Regards
Annelize
Bankmed Servicing