kM
kgotso M

1 reviews | Active since Jul 2015

08 Oct 2019, 11:32

Not Received Medical Aid card

Since joining them on the 1 May 2019, i have no got my medical aid card. i have been sending them emails but no one cares to reply or call back. until today i am still waiting for my medical card. they have poor service. all they know is to debit their premiums.

0
Replies (2)
Bankmed
Bankmed's reply10 Oct 2019, 22:04
Official
Hi Kgotso

We are sorry to hear that you haven't received your membership card as yet and would like to arrange for it to be sent to you urgently.

We will be in touch to assist with arranging this as soon as possible.

Regards,
The Bankmed Service Team.

kM
kgotso M's update29 Oct 2019, 10:45
Reviewer Update
Since you guys made a promise to contact me, even today i am still waiting. dont know whats your plans with my card