1 reviews | Active since Feb 2017

09 Feb 2017, 11:36

not paying claim

<p>I submitted a claim on 1st Feb. today I was told my claim will only be paid next Wednesday. 3 weeks to pay a claim and bankmed defence? we have 30 days to pay a claim. why do I pay bankmed over r7000 pm. since discovery took over this medical aid is useless. it's time to go back to bestmed. they are cheaper and They pay a claim within 2 days.</p>

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Replies (1)
Bankmed
Bankmed's reply13 Feb 2017, 10:09
Official

Dear Mr Vermaak

I trust that this finds you well.

We have confirmed that you have been contacted by one of our Team Leaders, your concerns addressed and a final feedback call promised for Wednesday.

Thank you for allowing us to assist

Regards

Bankmed Servicing Team