sB
samantha B

1 reviews | Active since Oct 2012

10 Feb 2017, 12:35

not paying

<p>in the month of Agugust and September 2016 i was able to buy Oratane from my medical aid i went bacck to get another script and my claim was rejected i am so tired of this useless medical aid called bankmed you so much on it but you cant do anything with it i fail to understand y i am unable to get my medication </p>

0
Replies (3)
Bankmed
Bankmed's reply13 Feb 2017, 13:01
Official

Dear Mrs Brown

We have tried calling you on the number we have on record for you, however you were unavailable to take our calls. Prescribed medication on your specific plan is covered subject to a pre approved list, the medication in question is not on the list.

We have sent you an email and you are welcome to respond directly to it for further assistance on the matter.

Regards

Bankmed Servicing Team

sB
samantha B's update13 Feb 2017, 13:10
Reviewer Update

Y was it paid for in the very begining if it wasnt on the list ????

why did you guys paid it for then ??? because if you can check my record you paid it twice , what has changed ??

please

Bankmed
Bankmed's reply13 Feb 2017, 16:34
Official

Dear Mrs Brown

Thank you for your post.

We have sent you an email and you are welcome to respond directly to it for further assistance on the matter.

Regards

Bankmed Servicing Team