jK
johann K
1 reviews | Active since Feb 2011
01 Dec 2015, 15:17
not complying to there brochure
As a member of Bankmed for over 20 years my teeth broke off the only why they can remove it is by surgery as per the dentist instructions. I said you will remove 4 side teeth WHAT THEN I need you to replace it We contacted Bankmed who in the brochure we are covered 100% NO YOU MUST PAY FOR IT. this happened a year ago still walking around with the broken teeth <br> You pay your medical aid but when it comes to assist you in your need !!!<br> <br> regards<br> johann
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Bankmed's replyOfficial
02 Dec 2015, 10:57Hello johann hb,
Thank you for your comment.
In order for us to conduct an investigation, we require your Bankmed membership number as it appears on your membership card. The identity number provided is not a valid number.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED
Thank you for your comment.
In order for us to conduct an investigation, we require your Bankmed membership number as it appears on your membership card. The identity number provided is not a valid number.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED
Bankmed's reply02 Dec 2015, 10:57
Official
Hello johann hb,
Thank you for your comment.
In order for us to conduct an investigation, we require your Bankmed membership number as it appears on your membership card. The identity number provided is not a valid number.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED
Thank you for your comment.
In order for us to conduct an investigation, we require your Bankmed membership number as it appears on your membership card. The identity number provided is not a valid number.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED