HM
Hazel M
1 reviews | Active since Dec 2019
30 Jun 2021, 14:10
No sense of agency
Tested positive for COVID have to wait for 2 working days before I can be authorised to get medication,am paying +-4000 to be give such a service failor.No sense of agency,So *********** and unprofessional.so called customer care will be talking over you when you talking to them.Bankmed(Discovery )is such waist of money.only if ABSA can take away the contract from this people honestly I can’t deal.Hazel
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Bankmed's replyOfficial
30 Jun 2021, 21:31Hi Hazel, we're so sorry about the service which you have experienced and we would like an opportunity to look into your concerns and assist you. We will reach out during business hours to address your concerns. Regards.
Bankmed's reply30 Jun 2021, 21:31
Official
Hi Hazel, we're so sorry about the service which you have experienced and we would like an opportunity to look into your concerns and assist you. We will reach out during business hours to address your concerns. Regards.