NO RESPONSE TO EMAILS

I had an appointment with an audiologist on 4/2/16 and have been waiting for the claim to be paid. I have followed up with emails to which there has been no response. <br> The supplier has contacted Discovery, who took over the administration of Bankmed in January this year, several times, and been told there is a backlog that they are working on. When the previous administrator was in charge we never had to wait for more than two weeks. Bankmed had an excellent reputation among suppliers but I am afraid that reputation has gone down the drain. I look forward to feed back on this problem.<br>