1 reviews | Active since Oct 2009
No response to call centre phone calls or emails
I am really fed up with Bankmed. I have phoned Bankmed and emailed Bankmed since Feb this year, followed up in March and then again in Aug this year. I have now given up. I cannot get the telephone numbers or email address of a manager as asked for in my emails to Bankmed. All you will get is an auto reply via email.<br> <br> I left Bankmed in 2012 and I am still receiving monthly statements that I have a R1.29 credit due to me. I have told the call centre that they can have the R1.29 or donate the R1.29 to charity. I honestly believe that it has cost Bankmed more MONEY to post me a MONTHLY statement for almost 3 years than the R1.29 they owe me<br> <br> I am not a member anymore, all I am asking is please stop sending me statements in the post, the call centre and your email consultants cant get this right maybe I will get a response using a public platform.<br> <br> I really feel sorry for clients whom might have urgent queries as emailing and phoning Bankmed is a dead end not one reply.<br> <br> I have used the call centre Tel no ***.I have used [Email Removed] and also [Email Removed] as advised by the call centre agents almost a year later still no luck. <br>
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 27 October 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 27 October 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
