CB
Crystal B

1 reviews | Active since Jan 2011

06 Feb 2015, 10:08

NO RESPONSE FROM BABY AND ME PROGRAMME AGENTS

I registered for the baby and me program on 26 January 2015, I was informed that it takes 5 working days to process. I waited for the 5 days and then called in, I was informed that I am enrolled to the programme and someone from the team will call me. until now, nobody has called me. Why have the programme and offer the service when nobody gets back to the clients.

0
Replies (1)
Bankmed
Bankmed's reply09 Feb 2015, 09:53
Official
Hello crisyb,

Thank you for your comment.

Your complaint was referred to the relevant department and feedback will be provided shortly.

Kind regards

CUSTOMER LIAISON OFFICER
BANKMED