NO REFUND FOR 7 MONTHS!

I submitted an account from my optometrist in May 2015 that I paid cash for and sent same to Bankmed for my refund.I have also followed up constantly with their call centre who confirm that my refund will be paid shortly however the invoice was misdirected.<br> <br> The level of service is shocking and the fact that one has to wait more than 7 months to be refunded money due to you when due process was properly comp**** with. Yet every month without fail Bankmed has no problem in deducting their money.<br> <br> Hopefully now with the change in administrators we might actually get value for money but as it stands right now the service is appalling and Bankmed's processes are entirely inefficient.<br> <br> I have to just hope that I actually receive my refund before the end of this month.<br> <br> MED. AID NO : ***