No refund after 2 months

I am total disgusted in your service.<br> <br> Discovery has no clue what they are doing, service was way better before Bankmed was taken over by Discovery.<br> <br> I will personally lay a complaint on Hello Peter as well as Beeld. I will also get the medical board involved...no joke.<br> <br> This is now the 4th time that I have to follow up with you and you just can't get it right......totally pathetic service from \so called\" Medical aid professionals.<br> <br> My wife paid R2420 (5 Jan 2016) that needs to be refunded back to us.....the account has been paid in full (See attached statement)<br> <br> Don't phone me, just sort this matter out and e-mail me if you want to correspond. <br> <br> ***And when am I getting my additional medical aid cards ? Or do you want me to make a scene about that as well. I need the physical cards...not an app which in any case does not work properly.<br> <br> I am fed up <div><br></div><div><em>(Supplier name changed from Discovery Health to Bankmed by Hellopeter.com)</em></div> "