NO payment and communication AGAIN

A couple of days before the 22nd of April, I had a physiotherapy session that I paid for according to that medical offices rules. On the 22nd of April I submitted my first claim for the physiotherapy session. However this time I got a bit smart, since I only got a response after coming here the last time I claimed, I requested that someone acknowledge my email as soon as they received it. Nobody responded.<br> I proceeded to send the second email regarding the matter on the 12th of May also requesting that someone acknowledge receipt of the email, with no response.<br> I sent the third email on the 17th of June, with absolutely no response.<br> At this point I'm not too sure if I need to log a Hello-Peter complaint every time I submit a claim to Bank-med. All I ask for is communication regarding the claim, I know and understand that they need to investigate but almost 6 with no communication... that's a bit much.<br> There are by far the most unprofessional organisation I have to deal with, even governmental organisations operate more efficiently than this. I probably would make the money I'm claiming for back if I took out an option on them not coming back to their clients within 6 months.